I got a reply. The exact same reply about how their admins are working on it and I should try renewing in 24 hours. Looks like a copy-and-paste reply. Sounds like maybe a lot of customers are having the same problem.

I've submitted another support request. I tried to renew my expired domain three times. This is most frustrating.

Attempted to renew my domain again. Failed. Again.

I got a reply for my support ticket with Registerfly today.

Supposedly there's a technical problem with the domain renewal interface and their admins are working on. They have refunded the $8.99 renewal fee into my Registerfly account and instructed me to try renewing 24 hours later. *crosses fingers*

What little traffic my domain name may be fetching right now are going to an advertisement page set up by Registerfly. Standard procedure for expired domains during the grace period, I guess.

But it's annoying to see it there since I've already been charged for the renewal a week ago.

Registerfly is my domain name registar. I had no big complaints with them until recently when their website became very sluggish and unresponsive. I wanted try out a different domain name registar because I was hearing good things about one in particular.

When one of my domains names was about to expire, I initiated a domain name transfer process. Being my first transfer, I was rather clumsy at it. I got started on the whole thing very close to the expiration deadline and thereby having the domain expire before the transfer completed.

When I confirmed with the new registar that I need to renew my domain name before proceeding with the transfer, I ordered a renewal with Registerfly. The renewal order falied for unspecified reasons.

Naturally, I attempted to contact Registerfly through their support system. This was two days later. (It has been a week. I have yet to receive a response.) Later on the same day, my credit card was charged the renewal fee by Registerfly. Seeing an email about the charge, I assumed that Registerfly renewed the domain.

They hadn't. So I contacted them again and yet again. I'm waiting for their response. I really do hope this turns out well.

On a brighter note, Registerfly's website seems more responsive now - meaning that it no longer takes me two minutes to load a page.